Mensy Terms of Use

Last updated 2026

Mensy Terms of Use

Effective and last updated: June 6, 2026 App: Mensy (App Store ID: 6769362459, Bundle ID: com.pleyra.mensy) Provider / Developer: Pleyra ("Pleyra", "we") Contact: support@pleyra.com · hello@pleyra.com · privacy@pleyra.com

These Terms of Use ("Terms") govern your use of the Mensy app ("App") provided by Pleyra. By downloading or using the App, you accept these Terms. If you do not agree, do not use the App.

1. Parties and acceptance

These Terms are between you ("user", "you") and Pleyra. This agreement is between you and Pleyra only, not Apple (see Section 16). Starting to use the App means you accept these Terms.

2. Description of the service

Mensy is an informational app for personal period and reproductive-health tracking. It offers features such as cycle tracking, phase predictions, PMOS (PCOS) content, calculators, reminders, educational articles, and an optional doctor PDF report. Mensy does not provide medical diagnosis, prescriptions, or treatment (see Section 6).

3. License

Subject to these Terms and the App Store Usage Rules, Pleyra grants you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes on Apple-branded devices that you own or control. You may not copy (except as permitted by the App Store Usage Rules), distribute, sell, rent, sublicense, or reverse engineer the App except to the extent permitted by applicable law.

4. Age and eligibility

You must be at least 13 years old to use the App (or older, if the age of digital consent in your country is higher). The App's App Store age rating is 16+. If you are under 18, you must use the App with the consent and involvement of a parent or guardian.

5. User responsibilities

You are responsible for the accuracy of the information you enter.
You agree not to use the App in any way that is unlawful, infringes others' rights, or disrupts the App's operation.
You are responsible for the security of your device and your Apple ID (if used). Because your data is stored on your device and optionally in your iCloud account, backups and device security are your responsibility.

6. Medical disclaimer (important)

Mensy is not a medical device and is not a healthcare provider. All content, calculations, and analyses in the App (including the PMOS quiz, the HOMA-IR and Ferriman-Gallwey calculators, anomaly detection, and phase and date predictions) are for informational and educational purposes only. They are not a substitute for medical advice, diagnosis, or treatment, and do not create a doctor-patient relationship. Mensy does not recommend medications or make any determination that a medication is safe or unsafe.

Predictions and calculations are approximate and must not be used as a reliable method of contraception or pregnancy planning. Consult a qualified healthcare professional for any decision about your health. In an emergency, call your local emergency number. Pleyra is not liable for decisions you make based on information in the App.

7. Purchases, trial, and refunds

Mensy Premium is an optional in-app purchase: one-time, lifetime (non-consumable) access for USD 4.99 (local equivalent set by Apple). This is not a subscription; there is no auto-renewal or recurring charge.
7-day free trial: You can try the Premium features free for 7 days. This trial is managed by the App; no payment is taken and it does not automatically convert to a paid version at the end. When the trial ends, if you have not purchased, the App reverts to the free version. To prevent repeated free trials, trial status is stored in the iCloud Keychain associated with your Apple ID.
"Restore Purchases": You can restore your lifetime purchase on your other devices using the same Apple ID.
Payment and refunds: All payments are processed through the Apple App Store. Refund requests are subject to Apple's applicable policies and are handled by Apple. Pleyra does not charge payments directly and has no authority to process refunds.

8. Intellectual property

The App, including its design, text, articles, calculation logic, brand, and logo, belongs to Pleyra or its licensors and is protected by copyright and other intellectual property laws. All rights not expressly granted in these Terms are reserved. Decorative AI illustrations are generated using the Pollinations (Flux) service; the relevant third-party terms may apply.

9. Third-party services

The App relies on third-party services such as Apple (HealthKit, iCloud, App Store) and Pollinations AI for decorative images. Use of these services is also subject to the respective third parties' terms and policies. Pleyra is not responsible for the availability or content of third-party services.

10. Disclaimer of warranties

The App is provided "as is" and "as available". To the maximum extent permitted by applicable law, Pleyra makes no warranties of any kind, express or implied, and does not warrant that the App will be uninterrupted, error-free, or secure, or that it will produce particular results (including the accuracy of predictions).

11. Limitation of liability

To the maximum extent permitted by applicable law, Pleyra is not liable for any indirect, incidental, special, or consequential damages, or loss of data, arising from your use of or inability to use the App. These limitations do not affect your mandatory statutory rights as a consumer that cannot be excluded by contract.

12. Indemnification

To the extent permitted by law, you agree to hold Pleyra harmless against reasonable claims brought by third parties arising from your use of the App in breach of these Terms or applicable law.

13. Termination

You may end this agreement at any time by removing the App from your device. Your license terminates automatically if you breach these Terms. Your lifetime purchase remains subject to applicable App Store policies.

14. Changes

We may update these Terms from time to time. Material changes are shared via in-app notification, and the current version is published on this page with the date above. Continuing to use the App after changes means you accept the updated Terms.

15. Governing law

These Terms are governed by the laws of the Republic of Türkiye, without prejudice to mandatory consumer-protection provisions. Rights granted to you by the consumer legislation of your country that cannot be excluded by contract are not affected.

16. Apple App Store additional terms

The following terms apply because you obtained the App through the Apple App Store and prevail with respect to Apple:

Acknowledgment: These Terms are between you and Pleyra only, not Apple. Pleyra, not Apple, is solely responsible for the App and its content.
Scope of license: The license granted to you for the App is limited to a non-transferable license to use the App on any Apple-branded devices that you own or control, as set out in the App Store Usage Rules.
Maintenance and support: Pleyra is solely responsible for any maintenance and support for the App. Apple has no obligation to provide maintenance or support.
Warranty: In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price of the App, if any. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App, and any other claims relating to warranties are Pleyra's sole responsibility.
Product claims: Pleyra, not Apple, is responsible for addressing any claims relating to the App or your possession and/or use of it, including product liability claims, any claim that the App fails to conform to any legal or regulatory requirement, and claims arising under consumer protection or similar legislation.
Intellectual property rights: In the event of any third-party claim that the App infringes that party's intellectual property rights, Pleyra, not Apple, is solely responsible for the investigation, defense, settlement, and discharge of any such claim.
Legal compliance: You represent and warrant that (i) you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
Developer name and address: For any questions, complaints, or claims regarding the App, you may contact Pleyra at support@pleyra.com. A postal address is available on request.
Third-party terms: You must comply with applicable third-party terms of agreement when using the App (for example, your wireless data plan terms).
Third-party beneficiary: Apple and Apple's subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance, Apple has the right (and is deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

17. Contact

Technical support: support@pleyra.com
General questions and feedback: hello@pleyra.com
Privacy requests: privacy@pleyra.com

For our privacy practices, please see our Privacy Policy.